Contact Us
Whether you have a question about one of our reviews, want to flag an inaccuracy, or simply need help finding the right information on the site, the team at USA Casino is here to help. We cover free spins offers, casino bonuses and real-money online gambling options for US players — and we want to make sure what you read here is genuinely useful.
How to Reach Us
The fastest way to get a response is by email. Send your message to [email protected] and we aim to reply within two business days. Please give us as much context as you can — the page you were reading, the casino name if relevant, and a clear summary of your question — so we can point you to the right place quickly.
What We Can Help With
- Review questions: If something in one of our casino or free spins reviews doesn't look right, tell us. We take accuracy seriously and will investigate and update the page if needed.
- Bonus terms and conditions: Offers change fast. If you've spotted that a welcome bonus, free spins count or wagering requirement has changed since we published a page, let us know.
- Editorial suggestions: Is there a casino, payment method or topic you'd like us to cover? We're always developing new content based on what US players are asking about.
- Partnership and commercial enquiries: For advertising, affiliate or partnership discussions, please use the same email address and mark your subject line accordingly.
- Corrections and complaints: If you believe any content on quiotechicago.com is misleading or factually wrong, we want to hear from you. We will acknowledge your message and let you know what action we've taken.
Responsible Gambling Support
If you or someone you know is experiencing difficulties with gambling, please do not wait to reach out for support. We are a review and comparison site and are not able to provide counselling or crisis services, but these organisations can help US residents right away:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling (NCPG): ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
You can also read our responsible gambling guidance for practical steps on setting deposit limits, time limits and self-exclusion options at the casinos we review.
About the Team
USA Casino is edited by Roman Scott and a small team of researchers focused on the US online casino market. We review free spins offers, welcome bonuses, payment methods and licensing for real-money casino sites legally available to American players. Our reviews are based on independent research — we are commercially supported through affiliate relationships, but those relationships do not determine how we rank or assess any casino. You can read more about how we work on our About Us page, and our editorial commitments are set out in full in our Terms and Conditions.
Response Times
| Enquiry type | Expected response |
|---|---|
| General questions | Within 2 business days |
| Factual corrections | Acknowledged within 2 business days; investigated promptly |
| Commercial and partnership | Within 3 business days |
| Urgent responsible gambling concerns | Please call the National Helpline: 1-800-522-4700 |
A Note on Our Content
All casino offers listed on quiotechicago.com are aimed at adults aged 21 or over who are physically located in a US state where online gambling is permitted. Online casino availability varies by state, and it is your responsibility to confirm that real-money gambling is lawful where you are before registering or depositing at any site. Nothing on this website constitutes legal advice.
Bonuses and free spins offers are subject to terms set by each casino operator. Wagering requirements, game restrictions, time limits and maximum withdrawal caps apply to virtually every promotion. Always read the full terms before claiming any offer. If you have questions about a specific bonus listed on this site, email us and we will do our best to help clarify what we know.